Petmax is great.
Delivery is not great.
UPS does not follow delivery instructions - even when I post them in big letters in the front door.
Can you use FedEx instead? They seem to follow instructions and dog food is an expensive thing to lose to a porch pirate! 😅
Very fast shipping and good quality pet products
Very fast shipping, and my order was perfect
the chicken and liver is most liked of the flavor options
Thank you for taking the time to leave a review on the CatIt Creamy Lickable Treats in the chicken and liver flavour. We are glad to hear that two out of your three cats enjoy this flavour the most. We understand that every cat has their own unique preferences and we are happy to provide a variety of flavours for them to choose from. Thanks for supporting our family owned small Canadian business!
PetMax.ca Customer Care Team
Excellent food for an allergic cat. She can not have beef or dairy.
She loves this food
Hi there! We are so glad to hear that our Snappy Tom Wet Cat Food Lites Tuna is a hit with your furry friend. We understand that allergies can be tricky to navigate, but we are happy to offer a solution that works for your cat's needs. Thank you for choosing our family owned small Canadian business and for taking the time to share your experience. Have a purr-fect day!
PetMax.ca Customer Care Team
Gemma has an extreme allergy to beef products and dairy
So happy you carry this quality urinary canned food at an affordable price. Thank you so much!
Hi there!
Thank you for taking the time to leave a review for the Nutrience Care Canned Cat Food Urinary Health. We are so glad to hear that you are happy with the quality of our urinary food and that you find it affordable. Providing our customers with top-notch products at a reasonable price is always our goal. Thanks for supporting our family owned small Canadian business!
PetMax.ca Customer Care Team
Tasty food for my cats, so happy with my purchase! Thank you!
Hi there,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that your cats are enjoying the Taste Of The Wild Canned Cat Food Canyon River. We take pride in offering high-quality and tasty food for your furry friends. Your satisfaction is our top priority, and we are so grateful for your support. Thank you again for choosing us at PetMax.ca for your pet's needs.
PetMax.ca Customer Care Team
Very good food, my cats like it, not many stores carry this brand, so I am grateful for finding it here. Thank you!
Hi there! Thank you for leaving such a positive review for the Taste Of The Wild Canned Cat Food Rocky Mountain. We are so glad to hear that your cats are enjoying it! We understand that it can be difficult to find Taste of the Wild in stores, so we are happy to offer it here at PetMax.ca. Thank you for choosing our selection and for being a customer of our family owned small Canadian business!
PetMax.ca Customer Care Team
Longueur idéale, le ressort est très efficace
Bonjour, merci d'avoir partagé votre avis sur le produit. Nous sommes heureux d'apprendre que la longueur et le ressort de notre laisse EZYDog Zero Shock conviennent à vos besoins. Chez PetMax.ca, nous sommes fiers d'offrir une variété de produits de qualité à nos clients. Merci encore pour votre confiance et votre soutien.
Cordialement,
L'équipe du service client PetMax.ca
Mom and kittens are really enjoying their food… was reluctant to buy at that cost but happy that I did…
We're so happy to hear that both mom and kittens are enjoying their Royal Canin Feline Health Nutrition Mother & Babycat Dry Cat Food. We understand that the cost may have been a bit of a concern, but we're glad to hear that you are happy with your purchase. Thank you for choosing our family owned small Canadian business.
PetMax.ca Customer Care Team
I have been feeding all my newborn kittens this amazing food. No digestive issues, they really enjoy it…
Thank you for taking the time to leave a review for the Royal Canin Feline Health Nutrition Kitten Dry Cat Food. We are thrilled to hear that this food has been a hit with your newborn kittens and that they have had no digestive issues.
Thank you for choosing PetMax.ca for your kitten's nutritional needs. We appreciate your support of our family owned small Canadian business.
PetMax.ca Customer Care Team
acheter chez pet max pour la livraison gratuite et pour le meilleur prix, merci
Bonjour,
Merci beaucoup pour votre avis positif sur le produit Nutrience Care Dog Food Sensitive Skin & Stomach. Nous sommes heureux que vous ayez apprécié notre livraison rapide et nos excellents prix sur PetMax.ca. Nous sommes heureux de vous offrir la commodité de la livraison gratuite. Votre satisfaction est notre priorité et nous sommes heureux de savoir que vous êtes satisfait de votre achat. N'hésitez pas à nous contacter si vous avez besoin d'aide supplémentaire.
Sincèrement,
L'équipe du service à la clientèle PetMax.ca
Good ingredients. Good taste. And smaller servings required as compared to other brands.
Acana is the way to go!
And Petmax, the place to buy!!!
Hi there, thank you for your kind words about Acana Classics Prairie Poultry Recipe. We are so happy to hear that you find it to be an excellent value for the money and that your pet enjoys the food. We take pride in offering high-quality products. We appreciate your recommendation and we are glad that we're your go-to place. As a family owned small Canadian business it really means a lot to us.
PetMax.ca Customer Care Team
Its too doon to notice a weight lost but my dog is satisfied with the portion. With the reduce caloric content, she should lose some weight as expected.
Hello there! Thank you for taking the time to review the Acana Light & Fit Dry Dog Food Recipe. We are so glad to hear that your dog is feeling full and satisfied with the portion size. Thanks for supporting our family owned small Canadian business!
PetMax.ca Customer Care Team
Our Jörmungandr, a Purebred Scottish Fold, loves this food. It's really difficult to order Royal Brand Food in the Northwest Territories (NWT) and I am super happy to find your company that ships to the NWT! This special food also prevents our kitty to stop grinding his teeth. I definitely will be ordering again!
Hi there!
Thank you for your glowing review of the Royal Canin Dental Care Dry Cat Food! We are thrilled to hear that your Jörmungandr enjoys this food and that it has helped with their teeth grinding. We understand how difficult it can be to find quality pet food in certain areas, and we are happy to provide a solution for you in the Northwest Territories! from Hamilton, ON!
We appreciate your support and look forward to serving you again in the future. Thank you for choosing our family owned small Canadian business!
PetMax.ca Customer Care Team
Great product! Great selection of products!
I have 8 cats. None of them would eat it. I thought about sending it back for inspection and refund - clearly there is something wrong about the food. Normally they eat royal canin but I was trying to contain costs. They do happily eat the Purina wet cat food without issue.
Hi there,
Thank you for taking the time to leave a review. We apologize that your cats did not enjoy the Purina Pro Plan Cat Food Adult Urinary Tract Health. We understand how important it is for your cats to have a food they love. We take all feedback seriously and will pass your concerns along to the manufacturer.
In the meantime, we also have a variety of other brands and options that may fit your budget and your cats' taste preferences. Our customer service team would be more than happy to assist you in finding the perfect food for your furry friends.
Thank you again for your feedback and for choosing PetMax.ca. We appreciate your business and hope to continue serving you and your cats.
PetMax.ca Customer Care Team
Je commande régulièrement ce produit pour mon chat. Cette nourriture est très efficace contre les troubles digestifs. Le service du vendeur est rapide et courtois. Ses articles sont toujours impeccables et les emballages, très professionnels. Le roulement régulier des aliments pour chats , garantie la fraîcheur. Je recommande fortement, cette petite entreprise d'aliments pour animaux. Le choix est vaste, et la qualité , au rendez-vous.
Bonjour, merci beaucoup pour votre avis positif ! Nous sommes heureux de savoir que la nourriture Royal Canin a été bénéfique pour votre chat et ses problèmes digestifs. Nous sommes également ravis de savoir que vous avez apprécié notre service rapide et courtois ainsi que notre emballage professionnel. Nous nous efforçons toujours de garantir la fraîcheur de nos aliments pour chats en effectuant une rotation régulière de notre stock. Merci d'avoir recommandé notre entreprise et d'avoir reconnu notre large sélection et notre qualité. Nous apprécions votre soutien et votre confiance dans notre marque. Nous vous souhaitons, à vous et à votre chat, une journée heureuse et en bonne santé !
Cordialement,
l'équipe du service client PetMax.ca .
My kitten adores this food. It’s a great in betweener when transitioning from the mother/kitten mousse and the slivers in gravy.
Hi there! Thank you for taking the time to leave a review on the Royal Canin Canned Kitten Food. We are so happy to hear that your kitten loves it! We understand the importance of a smooth transition and we're glad this food is working well for your little one. Thank you for choosing our product for your furry friend's needs.
Have a wonderful day!
PetMax.ca Customer Care Team
Bon prix et service rapide.
Bonjour, merci d'avoir pris le temps de laisser un avis sur le produit pour chiens Hill's Science Diet Adult Perfect Weight Large Breed Dry Dog Food. Nous sommes ravis de savoir que vous avez apprécié notre service rapide et le bon prix que nous proposons. Nous sommes fiers d'être votre détaillant de confiance. Merci encore pour votre confiance en notre entreprise. Nous espérons continuer à vous fournir un excellent service à l'avenir.
L'équipe PetMax.ca